What is maintenance and why is it important?
Smartec provides bespoke maintenance packages tailored to the systems installed at each site, ensuring reliability, compliance, and long-term performance.
Under the Regulatory Reform (Fire Safety) Order 2005, building owners and managers have a legal duty to ensure that fire alarm systems are regularly tested and properly maintained. Failure to comply with these obligations can result in significant fines and, in serious cases where poor maintenance contributes to injury or loss of life, imprisonment.
Regular maintenance of fire alarm systems is therefore not only critical to protecting life and property, but also a statutory requirement. Proactive testing and servicing help minimise fire risk, ensure systems operate as intended, and demonstrate compliance with current legislation.
The same principles apply to security systems across the UK, including CCTV, access control, and intruder alarms. Ongoing maintenance is essential to ensure these systems remain fully operational and effective in deterring, detecting, and responding to security threats.
Poorly maintained security systems can fail when they are needed most, leaving buildings and occupants vulnerable to theft, damage, or harm. In addition, inadequate maintenance can result in non-compliance with legal and insurance requirements, potentially leading to financial penalties and invalidated insurance claims.
Get in contact with smartec to create your bespoke maintenance package now.
What’s at risk without maintenance?
System failure during emergencies
False alarms & nuisance dispatches
Increased liability exposure
Systems covered under a maintenance contract
Fire alarms
CCTV
Access control
Intruder Alarms
What happens during a service visit?
Arrival & system review
Inspection & testing
Defect identification
Repairs/recommendations
Report delivery
Cost of prevention vs. cost of failure
Annual maintenance cost
vs. Emergency repairs
Minimise business interruption
Mitigate insurance claims
Legal exposure
Our response commitment
Guaranteed response times
24/7 support availability
Priority dispatch for contract clients
Why choose Smartec?
System reliability
Life safety
Asset protection
Regulatory compliance
Business continuity